QUARTER 1 | APRIL 2022





It is very easy to use, as you can select the icon directly on the Owners website between the hours of 9 am and 5 pm. In case the representative is occupied, you will be able to leave a ticket with your question and you will be contacted as soon as possible. This communication method will be in addition to the options that you already have for contacting us via email or phone, so you can choose whichever method best suits the nature of your inquiry.
The great thing about Live Chat is that you can receive responses in real time, which allows for back and forth dialogue to make sure your questions are answered without delays or gaps. There is a representative available for customer service questions regarding your reservations and general information and planning prior to your arrival, AND a representative available to assist you with the items that will make your stay run more smoothly, from drink orders to anything you need to report about the accommodation, your preferences for dinner reservations and much more!