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- Luxury Version 2026
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- What’s New & Exciting
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- Meet The Team
Meet The Team
We’ve expanded our Owner Services team to better support you.
Our goal:
✔ Faster response times
✔ More personalized service
✔ A smoother ownership journey
Stacey Smith
Real Estate Sales Manager
Stacey has been with the company since 2010, and before coming to Real Estate has been involved in top management of the company in VIP & Customer Service, Accounting and VIP Areas, all of which have given her a wealth of experience to draw from to make the sales process organized, transparent, efficient and fun. Our owners have found her a delight to work with, and her communication skills and absolute dedication to service means the sales process is seamless, as she works tirelessly to find the best possible fit for each owner.
Yohanna Crisostomo
Real Estate Agent
Yohanna has been a supervisor in VIP and Customer Service for years in both Puerto Plata and Punta Cana. Her patience, clarity and sense of humor make the sales process a pleasure for our Owners.
Julia Lympany
Real Estate Agent
Julia has been a supervisor in VIP & Customer Service for many years, her enthusiasm and connection to each client are appreciated by all Owners who work with her.
Jane Herzel
Owner Services Manager
Jane has been with the company since 2011, before coming to Real Estate she previously managed the Shareholder, Chairman’s Circle and Owner Circle Teams. She loves working with people and one of her top priorities is being available to communicate with Owners, and convert their feedback towards improvement and development of services for our Owners. She works closely with Angel and Stacey in Construction and Sales to make sure that every aspect of the owner experience is coordinated, and is dedicated to providing a seamless experience for the Owners.
Manuel Placido
Owner Services Supervisor
Manuel has a wealth of experience in both Customer Service and Concierge duties with the company, his dedication to providing excellent service is apparent in every interaction with our Owners and their guests.
Waskar Ventura
Real Estate Concierge
Waskar has many years of experience with the Real Estate and Chairman’s Circle concierge team. His warmth and dedication to top service are appreciated by the team members and Owners alike.
Luis Quiroz
Real Estate Concierge
Luis has been with the Real Estate department as a concierge for years, he works tirelessly behind the scenes to make sure everything runs smoothly for our Owners and their guests.
Wilson Lopez
Real Estate Concierge
Wilson has been with the Real Estate Concierge team for several years, he formerly worked at the gym at Yin Yang Spa. His professionalism and can-do attitude makes him a valuable addition to the concierge team.
Mikey De La Rosa
Real Estate Concierge
Mikey has been a Real Estate concierge for several years, he enjoys helping others and his teamwork and dedication are a continued asset to the team.
Sebastian Sanchez
Real Estate Concierge
Sebastian is a new addition to the Real Estate team, he previously worked in VIP Areas and specializes in dedicated and welcoming service for our Real Estate Guests.
Robertson Payano
Real Estate Concierge
Robertson is new to the Real Estate team, he is proactive and responsible in fulfilling his duties to support the team.
Elaine Vargas
Real Estate Reception Concierge
Elaine has many years of experience with the company, you can find her at our Reception Desk, always ready to provide her friendly and helpful service so that your check-in and stay is as smooth as possible.
Yomarily Paulino
Real Estate Reception Concierge
Yomarily previously worked in Villas Reception before joining the Real Estate Team. She is warm, professional and dedicated to assisting our Owners and their guests.
Kimberly Gonzalez
Owner Services
Kimberly communicates with our owners through Live Chat, email and in person to make sure their inquiries are answered in a warm, pleasant, and professional manner.
Crispthofer Francisco
Owner Services
Crispthofer has many years of experience in Customer Service, he specializes in improving the reservation processing system through incorporating the most efficient platforms to provide the quickest and smoothest service possible.